Frequently asked questions

The estimated time for recovering rubber rolls is 3 weeks. The rubber roll recovery process must go through all production steps specified by Katsura Japan before the results are delivered to the customer.

Are rubber rolls checked before being recovered?

Every rubber roll we receive will have its size and shaft condition inspected before recovery is carried out. If the shaft needs repairs before recovery, we will notify the customer regarding the condition and provide a solution.

Can rubber rolls produced by PT Parata Maju Asri be identified?

Each rubber roll produced at PT Parata Maju Asri is assigned a special code, enabling the retracing of the production data for those rubber rolls.

How is it ensured that rubber rolls are well-produced?

Every rubber roll production result at PT Parata Maju Asri must pass Katsura Japan's quality standards, especially in terms of size, hardness, precision, and tolerance.

Does PT Parata Maju Asri sell local rubber?

At PT Parata Maju Asri, we only produce and sell Katsura Japan brand rubber rolls.

Is there a warranty provided for Katsura rubber rolls?

The rubber rolls we produce are guaranteed to be delivered to customers according to the quality standards of Katsura Japan. For details regarding the warranty we provide, please contact our sales team.

Can your company obtain a trial?

For inquiries about a trial of Katsura rubber rolls, please contact our sales team for further details.

Does it include pick-up and delivery services for rubber rolls?

For the Jabodetabek and Semarang regions and surrounding areas, we can provide pick-up and delivery services for rollers to and from customers.

Are there any distributors or agents for Katsura rubber rolls in Indonesia?

We have a distribution network in various major cities in Indonesia (Jakarta, Surabaya, Medan, etc.) that will assist you. Please contact our sales team for information about the distribution network for Katsura rubber rolls in Indonesia.

How should rubber rolls be stored correctly?

Clean the rubber rolls thoroughly and wrap them with wrapping paper before storage to prevent oxidation from air exposure. It is recommended to hang the rubber rolls by both ends. Rubber rolls should be stored in a place that is not directly exposed to sunlight and away from operating machinery.

When should rubber rolls be re-covered?

Re-covering should be considered when the rubber rolls have experienced a significant change in hardness and/or the rubber surface is uneven or thin, disrupting the performance of the rolls.

How long is the lifetime of rubber rolls?

The lifetime of rubber rolls is determined by many factors such as how the rolls are cleaned, how they are stored, their resistance to chemicals/solutions, among others. If damage is found on the rubber rolls, they should be replaced promptly, as using damaged rolls continuously will lead to increased damage to your products.

What causes damage to rubber rolls?

Several factors can accelerate rubber damage: Ink, Chemicals, Friction, Pressure, Air Temperature, Ozone Rays, and the surrounding environment where the rubber rolls are used.

How can the quality of rubber rolls be maintained?

Ensure that rubber roll operators always check the condition of the rolls before and after use for the following:

  • Whether there are defects and cracks on the rubber surface
  • Whether the rubber hardness is still appropriate
  • Whether the rollers are cleaned correctly and regularly

Performing these checks helps maintain the quality of rubber rolls.

What tool is used to check the hardness of rubber rolls?

The standard unit for measuring rubber hardness is Shore-A.

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